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Privacy policy

Last updated: 23 October 2026.

Data controller

IDAM (Innovation et Design d'Articles pour Maroquinerie), SARL, 7 rue Jean Rouxel, Bâtiment 21, 44700 Orvault, France. Contact for any question about your data: idam@idam.fr.

Data collected and purposes
  • Contact form: name, email, phone, company, subject and message, to answer your request and follow up the business relationship (IDAM's legitimate interest, pre-contractual steps).
  • Customer account and orders: identity and contact details, company, delivery and billing addresses, VAT number, order and payment history, to manage orders, delivery, invoicing and customer service (performance of the contract, legal and accounting obligations).
  • Business prospecting: professional contact details, to present our collections to you (legitimate interest). You may object at any time.
  • Browsing: technical data (IP address, pages viewed, language), to operate and secure the website (legitimate interest).
Recipients

Your data is intended for IDAM's authorised staff. It may be shared with service providers acting on its behalf: Odoo SA (hosting and management software), IT maintenance provider, carriers, banks and chartered accountant, as well as with the authorities where legally required. It is neither sold nor rented.

If a transfer of data outside the European Union were necessary, it would be covered by appropriate safeguards (adequacy decision or European Commission standard contractual clauses).

Retention periods
  • Contact requests and prospects: 3 years after the last contact.
  • Customers: for the duration of the business relationship, then 3 years for prospecting.
  • Invoices and accounting records: 10 years (Article L. 123-22 of the French Commercial Code).
  • Cookies: 13 months maximum.
Cookies

The website only uses technical cookies necessary for it to work: session and account login, cart, chosen language, anonymous visitor identification for internal tracking of pages viewed. These cookies do not require your consent. The website uses no advertising cookies or third-party audience measurement tools, and third-party social media or video content is blocked by default.

You can delete or block cookies in your browser settings; some features (login, cart) will then no longer work.

Your rights

In accordance with the GDPR and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data, and to set instructions regarding its fate after your death. To exercise these rights, write to idam@idam.fr or to the postal address above.

You may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Security

IDAM and its host implement technical and organisational measures to protect your data (encrypted connection, restricted access).